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Dealings with customer support
Moderators: McGillicutti
Author Post
Xand Buckman
Wed Mar 18 2009, 05:06AM

Registered Member #58
Joined: Tue Nov 25 2008, 05:59PM
Posts: 46
Obviously, plaync don't give a <expletive> when it comes to dealing with their customers.

Several times over the course of 8 months, I diligently reported bugs, offensive freaks, flamers and generally unpleasant morons of all kinds.

In the end, I just gave it up, because I realized plaync don't care.

And here's my latest stuff u communication:

I directed plaync to delete an unused account because I knew they would keep harassing me to play that game as long as the game account existed. They claimed it was against security policy to do so. And when they sent me a "reminder email" begging me to come back to it, I submitted this petition:

Plaync telling me (yet again) to get stuffed

Nice, huh? They closed it right after reading it and didn't even bother to respond to it!


If you have any more incidents like this, feel free to add them to this thread.

[ Edited Wed Mar 18 2009, 05:08AM ]

By a Ship and the Sea, win your treasures by the way of the Sword
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Xand Buckman
Wed Mar 18 2009, 10:56PM

Registered Member #58
Joined: Tue Nov 25 2008, 05:59PM
Posts: 46
I think I finally made plaync really angry, they're not even trying to be polite anymore.......

Mind you, neither am I (my patience ran out some time ago).

plaync being <expletive>holes

As you can see, they are flat out refusing to obey a customer directive.

I think this is a blatant attempt to force me to play Aion or accept these <expletive> game codes.

If I wasn't done with this company, I am now!

They're not even allowing me to express my opinion anymore!

By a Ship and the Sea, win your treasures by the way of the Sword
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Mr Mikame
Fri Mar 20 2009, 07:54AM
Registered Member #96
Joined: Thu Nov 27 2008, 07:09PM
Posts: 28
Well your free to express your opinion here bud,

Interestingly dispite playing Guildwars for 2years and subscibing to TR for over 6 months i havent recieved andy wind of the Trial codes and freebies that i will NOT be using.

In fact i have pretty much fully stopped playing MMO's post TR.
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McGillicutti
Tue Mar 24 2009, 03:35PM

Registered Member #1
Joined: Sat Nov 22 2008, 01:17AM
Posts: 253
Mikame, me either. They sent me nothing. Wonder what the criteria is, I bet people who paid with timecards didn't "get the memo" but the ones who used a credit card, poof, give them time. It wouldn't surprise me at all.
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Xa Ehseji
Wed Mar 25 2009, 02:17PM
Registered Member #386
Joined: Fri Feb 13 2009, 05:10PM
Posts: 28
I like the "Just do it" part.
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